Betfair


Bet against other punters at Betfair, the world’s biggest betting exchange. Enjoy better odds across thousands of markets and bet in-play as the action unfolds.


Betfair is one of the most popular online betting providers because customers bet against each other as opposed to against the bookmaker. This often produces better value odds across a range of markets and ensures that there are more obscure markets available.

Website Design & Usability 17/20

The Betfair website is very basic because of how the main business of the company is run. There is a basic list of sports down the left side of the page but this list only includes a few key popular sports. Finding the right bet or the right section of the website is not difficult. The graphics have been well laid out and have been kept simple.

Usability is very good and Betfair does not process any transactions until a prompt has been issued to the user asking for confirmation. This stops funds from being wasted through incorrect bets.

Markets & Odds 17/20

The markets available with Betfair are restricted due to the low number of sports available to bet on. However, the odds are tremendous because fans are betting against each other. On all odds comparison sites, Betfair is the bookie that most commonly appears with then best value odds for all markets.

Markets are decided by the variety of things that customers wish to bet on. As long as there are two fans willing to bet against each other then Betfair will provide the market for that bet.

Customer Service & Money 20/20

The customer service section of Betfair has been designed and constructed in a professional way. There is an extensive Frequently Asked Questions section for any individual looking for a fast solution to a common problem. There is a variety of e-mail addresses and phone numbers for various sections of the website for anyone who wants to speak to a member of staff to detail a more specific problem.

With money Betfair offers a range of common deposit and withdrawal options which make financial transactions in all currencies easy. The common methods for deposits and withdrawals are; Credit Cards, Debit Cards, Neteller, Moneybookers, Paypal, Western Union and Bank Transfer.

Promotions & Offers 18/20

The basic welcome offer on Betfair is a free £25 for all new customers of the website that deposit and wager £25 in the first instance. Once the first deposit has been wagered then Betfair will release the free £25 bet within 24 hours. This can then be used to gamble on any sport although the stake amount cannot be withdrawn along with winnings.

One of the other great promotions on the website is a football season ticket where customers can sign up and receive exclusive betting offers for football matches throughout the calendar season.

Extra Features 16/20

The extra features section of Betfair is where the company falls short in a few ways. The live in-play betting section does work well because the flash application and support is very quick but there are no links to video or audio services that enhance the experience. Betfair does have a live chat option in customer service but the link is difficult to locate.

Technical Info

E-mail: info@Betfair.com

License: United Kingdom

Currencies: GBP, EUR, USD, HKD, AUD, CAD, DKK, NKK, SKK, SGD.

Languages: English, German, Spanish, Italian, Greek.

Site Terms: View the site’s Terms & Conditions

Our Rating: ★★★★☆

Summary

Betfair customers go to the website for the best value odds across common markets. The basics are done very well but the lack of features and additional promotions in the sports betting section holds the website back.